Privacy Policy
Last Updated: February 18, 2026
Your privacy is critically important to us. This policy describes how NexusMedRev collects, uses, and protects your personal information.
Our Commitment to Your Privacy
At NexusMedRev, we are committed to protecting your privacy and ensuring the security of your personal and protected health information (PHI). This Privacy Policy explains our practices regarding the collection, use, and disclosure of information we receive through our website and services.
Information We Collect
Personal Information
- Name, email address, phone number, and business information
- Practice information including specialty, size, and location
- Payment and billing information for service delivery
Protected Health Information (PHI)
- Patient demographic and insurance information
- Medical billing and coding data
- Claims and payment records
Technical Information
- IP address, browser type, and device information
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
To provide medical billing, coding, and revenue cycle management services to our clients.
Communication
To respond to inquiries, provide customer support, and send service-related notifications.
Compliance
To comply with legal obligations, including HIPAA and other healthcare regulations.
Improvement
To analyze and improve our services, website functionality, and user experience.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information or PHI to third parties. We may share information only in the following circumstances:
- •With Your Consent: When you explicitly authorize us to share your information
- •Service Providers: With third-party vendors who perform services on our behalf (under strict confidentiality agreements)
- •Legal Requirements: When required by law, court order, or legal process
- •Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued protection of your information)
Data Security
We implement industry-standard security measures to protect your information:
Encryption in transit and at rest
Secure data centers with 24/7 monitoring
Regular security audits and penetration testing
Access controls and authentication
Employee training on data protection
Incident response procedures
Your Rights
Access
Request access to your personal information we hold
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal requirements)
Restriction
Request restriction of processing of your information
Portability
Request a copy of your information in a portable format
Objection
Object to processing of your information for certain purposes
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@nexusmedrev.com
Phone: +1 (737) 316-2200
Address: 5900 Balcones Drive Suite 100 Austin , TX 78731